Instagram is currently experiencing issues affecting users who attempt to open its app on their iPhone or Android device. Reddit users report that the app continually crashes, making it difficult for them to see posts, and DownDetector shows there have been more than 20,000 reports filed on the service since around 12:30 p.m. ET (9:30 a.m. PT).
Issues don’t seem to be 100% consistent – for some Edge staff, the service seems to work perfectly well. Others, however, report repeated crashes, especially when trying to view stories. Redditors report that restarting or reinstalling the app doesn’t seem to fix the problem.
Other Meta apps, such as WhatsApp, Facebook, and Messenger, don’t seem to have the same issues. We’ve messaged the company to see if they have any feedback on what’s happening or if there’s a fix, and we’ll let you know if we have a response.